Silver Cactus Jewelry Shipping Policy
U.S. Shipping
Collectors Circle Members:
- Complimentary U.S. shipping on every order
- Free returns when choosing store credit or $5 flat rate return label
Guests:
- $5 flat rate U.S. shipping
- $5 flat rate return label
All Orders:
- Ship USPS Ground Advantage on the next business day with tracking; signature may be required.
- Returns accepted within thirty (30) calendar days of delivery for items in original, unworn condition with Insurance Tag attached and intact.
- Return authorization (RA) required prior to return
Shipping Insurance:
Silver Cactus Jewelry collections feature authentic, vintage treasures, and gentle signs of age and natural wear may be present — part of what makes each piece truly unique.
To protect your investment, every item is carefully inspected, photographed, and shipped with a numbered Insurance Tag. As long as the tag remains securely attached and intact, your purchase is protected by our limited insurance for up to thirty (30) calendar days from the delivery date. Removing or tampering with the Tag voids return eligibility and insurance coverage.
Accidental drop, loose stone, or broken chain? No problem. Simply return the item for a refund. For complete details, please refer to our Return Policy.
Additional Shipping Information:
- Expedited shipping services are not available at this time.
- Our shipping department is open Monday through Friday, 9:00 AM to 5:00 PM, Pacific Time.
- Orders are processed and shipped on the next business day. Friday and Saturday orders are shipped on Monday or on the next business day.
- We do not ship on weekends or U.S. Federal holidays.
- We observe all standard Federal and State of Nevada holidays.
- Once your order ships, you will receive a confirmation email with your tracking number so you can follow your package every step of the way.
International Shipping:
At this time, we only offer shipping within the United States. We truly appreciate your interest and are working toward expanding our shipping options in the future. Thank you for your understanding and support.
